In the article 5 Signs You Need a Single Source of Business Process, we highlighted some ways to tell you that you need to leverage a single business process application over all the others to streamline your data management. Once you have a single source of business process to collect critical information about the business as a whole, it's available to you for whatever you need. If you're in business strategy, then you know that this information is extremely valuable.
Business process workflow is everywhere. Any business that offers a product or service uses business process. Some do it poorly without defining business process, while others do it well with defined and enforced business process workflow. All businesses are process oriented, and without well defined business process no business can be sustainable.